How It Works ?
· Basics
Working-bees.com is a web-based platform with an optimized design as a social networking marketplace for skilled reliable people providing quality personal services. We put people first because every business is about people’s needs, and every service is an interaction between at least two people – the service provider and the service consumer. Instead of searching for a reliable service provider out of anonymous business directories, without any knowledge about the reliability of the services provided or the quality of these services, the consumer could log into
www.working-bees.com and look for customer endorsed service providers which have already proved themselves.
Service Provider - Register or sign up
- Build your online profile
- Promote your skills / services
- Set-up your job alerts
- Set-up your vouchers
- Connect with buyers / sellers
- Provide quotes for your services
- Do great work
- Collect recommendations
- Post advices on your profile
- Increase your ratings
- Get more jobs, make extra money
| Service Consumer - Register or sign up
- Post your skills / services requests
- Ask for quotes for your service requests
- Build your online profile
- Invite your friends online
- Check vouchers
- Check advices
- Hire a seller or service provider
- Rate his/her work
- Recommend him/her
- Spread the word
|
Working-bees.com is a really convenient way to find quality trusted local and international service providers.
Easy to join
- Register in seconds
- Define your privacy settings
- Choose the account type you need
- Pay a small membership fee for an Expert or Master Account or choose a FREE Account
After setting up your account please check your email and follow the instructions to activate our account
Post your Service Requests
- Choose the service you need from the Service List
- If the service you need is not there, please let us know and we will upgrade or extend your account for FREE for one month
- Select the time when you need the service to be done
- Depending on your privacy settings, service providers will get in touch with you directly or through your working-bees.com email inbox
- Search for existing service providers using working-bees.com search engine
- Alternatively, you could get in touch directly with a preferred service provider, depending on his/her privacy settings
- You could post up to 10 services at once
Post your Service Offerings
- Choose the service you want to offer from the Service List
- If the service you want to offer is not there, please let us know and we will upgrade or extend your account for FREE for one month
- Select the time when you will be available to deliver it
- Specify whether you offer your services online or offline
- Define how far you could travel in order to deliver your service for offline offerings
- Set-up your Job Alerts – it will immediately inform you when somebody is posting a related Service Request
- Set-up your Vouchers
- Depending on your privacy settings, customers will get in touch with you directly or through your working-bees.com email inbox
- You could post up to 10 services at once, depending on your account type
Enhance your personal profile
- Upload your photo, your resume
- Upload docs, pics or movie-links to showcase your skill, your services, or your previous jobs
- Provide Advice related to your offerings for the benefit of your customers – it will also help you in increasing your rating
- Invite your friends or previous customers to submit a recommendation for your services – this is another way to increase your rating
- Get connected with other people online
- After each job you have done ask your customers to provide recommendations to your online profile and keep your rating increasing
- Your rating will highlight your experience and professionalism, helping you win more future work at better prices
- Why join working-bees.com?
· Cheaper than traditional advertising
· Real-time opportunities
· Choose the work you want to do and when you want to do it
· Choose the services you request when you need them
· See the service provider rating and compare with others
· Strong rating may lead to more and better paid work
· Grow your personal online brand
· No matter what your industry or background, the connections you can make on working-bees.com will all help to improve your position in the marketplace
· Promote your work by providing online Vouchers
· Post Advice in your area of expertise to increase your marketplace rating and improve your profile.
- How much does working-bees.com membership cost?
· Free - for a Free Account
· Expert Account - will cost you GBP9.88 per month. There are special discounts when you buy for three, six, nine or 12 months
· Master Account - will cost you GBP16.88 per month. There are special discounts when you buy for three, six, nine or 12 months
· Promotional Codes - if you have one you could use it to further lower the cost of your membership
· Fees are paid in advance each quarter and membership is renewed automatically, you can cancel your membership at any time
· Special Discounts - are available for groups, professional bodies, academics, or trade associations. Please contact us
subscription@working-bees.com
- What do I get as a working-bees.com member?
· FREE Account – allows you to post up to 2 service offerings and up to10 service requests
· Expert Account - allows you to post up to 6 service offerings and up to 10 service requests, get 3 banners to promote your services, set-up alerts, visitors reports, post advice
· Master Account – allows you to post up to 10 service offerings and up to 10 service requests, get 10 banners to promote your services, set-up alerts, full visitors reports, post advice
· Own Vouchers – depending on your account type you can get up to 3 Vouchers for FREE. You can also buy more vouchers as you see fit for your online promotional campaign
· Your own inbox, unlimited emails, unlimited connections with other people
· Reports where you could track the impact of your online promotional campaign – who saw your profile, who clicked on your banner or vouchers and many more.
· Banners are another way of helping you promote your skills and services
· Each banner contains your name, your rating and your skill / service choose by you
· You have a limited number of banners, depending on your account type – please use them smartly
· In the future we might allow users to buy as many banners as they wish
· Banners are featured on the working-bees.com Home Page, on working-bees.com WLS Module and on working-bees.com Search Results
· Advice are another way of helping you promote your skills and services and improve your ratings
· You could post as many advices as you like on you Profile Page
· Each user or non-user of working-bees.com will be able to like / do not like your advice whether on your Profile Page or on the
Advice Board Page · Please put interesting and smart advices related to your skills / services
· Vouchers are another way of helping you promote your skills and services
· Each voucher contains your name, your rating and your skill / service choose by you, the discount you offer and the period for which you are offering the discount
· There are two types of vouchers – weekly, which last for a week and then will be automatically deleted from the Voucher Page, and monthly, which last for a month and then will be automatically deleted from the Voucher Page
· There are two types of discounts you can offer – as a percentage of total costs or as an amount of money out of the total cost for a minimum spending. You could choose the type of discount you would like to offer when setting up the voucher
· You could buy as many vouchers you like
· Vouchers cost is not refundable
· Vouchers are featured on the working-bees.com Vouchers Page
- How do I pay my working-bees.com membership?
· ou can pay securely with both credit and debit cards
· Payments are taken in advance for the period you choose by a secure automated payment system
· An itemised VAT invoice for your records will be automatically sent to you
· Working-bees.com will let you know when your next membership payment is due
· For your security we encrypt all sensitive payment details and use a secure server
- How do I cancel my working-bees.com membership?
· You can stop you membership from being renewed at any time
· Cancellation requests must be received at least 10 days prior to the end of your previous paid period of time
· If you choose to cancel your membership within the first 14 days, all membership fees paid will be refunded in full, as stated in our
Terms and Conditions
- Which browsers working-bees.com supports?
· Our service is optimized for Firefox v.3
· Our service is tested and supported on IE9 for Windows and Mac
· Our service is tested and supported on other platforms including Safari, Opera and Chrome. Even though the service may work well on these browsers, you may also experience some technical issues when using them. We are working hard to improve your experience by the day.
- How do working-bees.com ratings work?
· Working-bees.com has developed a proprietary rating system
· Subscription - up to 10%, based on your account type
· Recommenations - up to 60%, based only on other people recommendations. Only people in your network could leave recommendations, be them friends or customers
· Advice - up to 30%, based on approval rate of your posted advices. All people on working-bees.com could rate your Advice as Useful/Like or Not Useful/Not Like
- Does working-bees.com guarantee the quality of service providers?
Working-bees.com success depends on connecting quality service providers with quality
service users.
Experts and Clients are required to be honest, truthful and forthright about their credentials
- What if I already have a website?
· Just add a link back to your working-bees.com profile so customers can see your ratings and get in touch with you
- How can I update my details?
· Make sure that you keep your contact details up-to-date so that your customers can get in touch with you - click on ‘Edit My Profile’ on your Personal Profile page.
· Manage how you receive your job alerts and other communications - click on My Alerts
· Also, when you go away on holiday, you can choose to stop us sending you alerts for a certain period of time
· You can update your Service Offering - when you learn a new trade or want to promote a new service - click on My Service Offerings
· Any time you have different service requests - click on My Service Requests
- Is my information safe with working-bees.com?
Yes, working-bees.com is in the business of connecting service providers and service users.
We do not sell or distribute personal information to other parties.
Please see our Privacy Policy (link to PP) for more information about how we protect personal information
- Are there legal issues using working-bees.com?
The use of working-bees.com itself does not create any legal issues for its users because working-bees.com is simply an infrastructure for introducing service providers and service users. However, working-bees.com users are responsible for complying with all applicable employment, confidentiality, and/or non–disclosure agreements they are subject to, as well as any applicable securities laws and professional or fiduciary obligations
- How are working-bees.com members who misbehave reprimanded?
· Unethical or inappropriate use of working-bees.com or someone is pretending to be another person - Please send us an email explaining the case and we will look into this seriously –
support@working-bees.com · When misuse has been flagged by our members we will consider each item on a case-by-case basis. In the worst-case scenario, we can terminate the member's account, but generally we will send up to 2 warnings via email before suspending or terminating the account
- How can I send my comments or feedback to working-bees.com?
· We love to hear your comments or feedback and we are dedicated to constantly improve our service offering to exceed your expectations
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